Job Details

Manager, Facilities General Operations

Position Number: 6149790
Location: Augusta, GA
Position Type: Facilities Management

Manager, Facilities General Operations

Job ID: 284346
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

Providing the highest level of quality service in a responsive and efficient manner to the entire university community while creating and caring for a physical environment in which those who seek knowledge, enlightenment and well-being enjoy successful, productive, and fulfilled lives. Facilities Services Division provides quality customer service by maintaining a safe, healthy, and aesthetically pleasing environment in which students, faculty, and staff can function and accomplish their educational objectives and by supporting a patient care culture that continuously improves. Facilities Services' responsibilities include Interior and Exterior Facilities Support, Construction, Space Management, and Environmental Services.

Job Summary

Reporting to the Director, Facilities Operations, this position provides primary leadership and direction to Augusta University staff serving all AU campuses and the University Village residential complex. Responsibilities include providing leadership and oversight to staff related to miscellaneous services provided university wide for 162 total buildings as well as development and implementation of programs that seek to improve the level of services provided. The services related to this position are; Fire Alarm System Annual Testing, Certification, and Maintenance; Painting Services and staff oversight; Carpentry Services and staff oversight; Elevator Annual Testing, Certification, and Maintenance for approximately 100 passenger and freight elevators; Backflow Preventer Annual Testing, Certification, and Maintenance for over 100 backflow preventers; Fleet Management for approximately 200 vehicles; Lock/Keys Services and staff oversight; Safety Program oversight for all Facilities staff; Training program development and compliance for all Facilities' staff; and Quality Control/Assurance for Facilities. This position is also responsible for managing the operational budget for this unit.

Responsibilities

The duties include, but are not limited to:

Leadership

Provides leadership and direction to approximately 15 University staff ensuring work is performed in a timely manner, complying with established safety guidelines and requirements, and staff assignments are communicated in a clear manner.

Services provided by under the leadership of this position include:

Building Fire Alarms Annual Testing, Certification, and Maintenance.

Painting Services.

Carpentry Services.

Fleet Vehicle Management.

Elevator Annual Testing, Certification, and Maintenance.

Backflow Preventer Annual Testing, Certification, and Maintenance.

Locks and Key Services.

Quality Control/Assurance.

Staff Training related to job duties.

Safety Programs for Facilities staff.

Strategically plans the work ensuring staff meet schedule expectations and all compliance milestone dates.

Provides the materials, tools, and training for the staff, ensuring expectations can be easily met.

Reviews the work daily and provides staff with guidance related to effective methods of completing work.

Develops, implements, and leads process improvement initiatives.

Tracts and monitors the operating budget and meet expectations related to finding cost-effective approaches to completing work and procuring materials, tools, and services.

Collects and disseminates data related to efficiency and effectiveness creating performance metrics used in managerial decision-making efforts.

Participate in committees and individual meetings with academic and administrative units of the university as needed.

Oversee staff performance and completes performance evaluations annually and interim evaluations as needed.

Assists Operations leadership with recruitment/hiring of new staff as well as specific guidance for individual performance concerns.

Leads on-going recruitment efforts to maintain high levels of staffing.

Work Management

Leads efforts to fully utilize existing Computerized Maintenance Management System (CMMS). Develop and implement procedures to collect data related to Work Order management and tracking efforts.

Develops and implements a comprehensive quality control process to measure effectiveness and quality of work by the staff. Provides regular reports to leadership related to productivity and efficiency.

Trains staff using the CMMS to perform and manage day-to-day job duties related to Work Orders .

Provides oversight to plan and complete compliance work within established milestone dates .

Provides oversight and direction to contractors and vendors providing materials and services including compliance testing and certification.

Monitors and controls costs of labor and materials to provide a high-level effectiveness and efficiency of operations.

Monitors and manages inventories of parts, tools, and supporting items needed to provide the expected level of services while maintaining tools and equipment in good working condition.

Communications

Consistently provide professional, accurate, tactful, and timely written and verbal communications to Facilities and other university staff.

Establishes and maintains positive, respectful, collaborative working relationships with all levels of Augusta University staff.

Develop and lead group presentations and meetings including work groups and committees as assigned.

Provides comprehensive status updates on all elevators, backflow preventers, fire alarms compliance requirements, fleet data, and other initiatives as directed.

Other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university, five (5) years of experience in a maintenance organization with two (2) years in a supervisory role.

Preferred Qualifications

Bachelor's degree from an accredited college or university, eight (8) years of experience in a maintenance organization with four (4) years in a supervisory role.

Knowledge, Skills, & Abilities

KNOWLEDGE

Knowledge of institutional facilities management and operations including program management, design, construction, energy conservation, USG methods, and infrastructure as related to a university campus.

Proficient in Microsoft Office and other computer software/databases

SKILLS

Must be forward-thinking, actively seek opportunities and propose solutions, demonstrate an orientation toward action.

Excellent verbal/written communication skills and interpersonal skills.

Strong attention to detail, judgment, and discretion with confidential information.

Excellent interpersonal, written, and verbal communication skills.

Shift/Salary/Benefits

Shift: Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Band: 14

Salary: $75,300 - $85,649.25 annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 4/11/25 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Driver's License Statement

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=284346&PostingSeq=1