Job Details

University of North Carolina at Pembroke

Residence Life Coordinator - 3566

Position Number: 6107420
Location: Pembroke, NC
Position Type: Residence Life and Housing

Residence Life Coordinator - 3566

Division: Student Affairs
Department: Housing and Residence Life
Working Title: Residence Life Coordinator - 3566
Vacancy Type: Exempt Professional Staff (EPS)

Min T/E Requirements:
Master's degree required.
Two to three years in housing and residence life or related experience preferred.
Experience with successful hiring, training, and supervision of student staff.
Knowledge of student development theory, application, and current trends.
Demonstrated supervisory, budgeting and fiscal management, communication, writing, planning, problem-solving, technology, leadership, team building, partnership building, and organizational skills.
Ability to seek innovative solutions to problems.
Must be student-oriented and have a commitment to working in a team-based, collaborative environment along with the ability to work with a culturally diverse student population.

FTE: 1
Salary Range:
Hiring Range: Commensurate with Education and Experience
Position #: 3566
FLSA Status: Exempt
Months per Year: 12
Work Schedule:
Work Schedule Type:

Primary Purpose of Organization Unit:
The Office of Housing and Residence Life offers residential students the opportunity to be part of a community that is clean, safe and respectful; a community that is interactive and conducive to academic, educational, and social development.

Primary Purpose of Position:
The primary purpose of the position is to help achieve departmental and divisional goals by providing student support services and educational programming while maintaining facilities that are safe, attractive, sustainable, and well maintained. This is a live-on position.

Job Description:
New Position # 3566.

Position Summary:
The Residence Life Coordinator (RLC) at the University of North Carolina at Pembroke (UNCP) plays a critical role in fostering a supportive, engaging, and inclusive living-learning environment. Reporting to the Director of Residence Life & Housing, the RLC applies student development theory to enhance retention, engagement, and student well-being. This position oversees multiple residential communities, ensuring a safe, equitable, and thriving on-campus experience.

As a live-in staff member, the RLC manages all aspects of assigned residential areas, including student staff supervision, programming, community development, conduct, facilities oversight, and participation in the on-call response system. The ideal candidate will be proactive, compassionate, and committed to promoting residential students' sense of belonging in all aspects of residential life.

Community Development and Student Engagement

Foster a welcoming, inclusive, and supportive environment that promotes student engagement, belonging, and academic success.
Develop and implement community-building initiatives and programs that align with UNCP's mission and residential learning outcomes.
Provide individualized support to residents through regular interaction and intentional relationship-building.
Promote personal growth, leadership development, and responsible community living among students.

Staff Supervision and Leadership

Recruit, hire, train, supervise, and evaluate a team of Resident Assistants (RAs) and Community Ambassadors (CAs, desk assistants).
Foster professional growth through leadership development opportunities, ongoing training, and mentorship.
Provide guidance and support to staff in the planning and execution of programs, community engagement, and crisis response.

Residential Operations and Administrative Oversight

Oversee daily operations of assigned residential communities, including key management, room inspections, and facilities maintenance coordination.
Coordinate move-in/move-out processes, health and safety inspections, fire drills, and hall closing procedures.
Manage administrative responsibilities such as occupancy reports, budget oversight, and policy updates.

Student Conduct and Crisis Management

Serve as a hearing officer for low to mid-level violations of the Code of Student Conduct.
Address behavioral concerns, mediate roommate conflicts, and enforce community standards fairly and consistently.
Participate in the Residence Life Pro Staff On-Call system, providing 24/7 support for crises and emergency response as needed on a rotating basis, about one week every five or six weeks.

Brave Experience Support

Integrate the Brave Experience (the UNCP Student Engagement Model) into all aspects of residential programming, staff training, and community development.
Actively support UNCP's commitment to fostering learning, community, belonging, and well-being in residential communities.
Facilitate deliberative dialogues to encourage free sharing of ideas and perspectives in support of Division initiatives.

Collaboration and Campus Partnerships

Collaborate with various campus departments, including Academic Affairs, Student Conduct, Counseling Services, CARE Team, and Police & Public Safety, to ensure student success and well-being.
Chair one committee that oversees Housing and Residence Life operations and initiatives, including staff selection, programming, training and development, and social media committees.
Support campus-wide initiatives, including Orientation, Welcome Week, and Enrollment Management events.
Partner with faculty and staff to promote living-learning communities and academic engagement within the residence halls.

Professional Development and Other Duties

Engage in professional development opportunities and attend trainings, workshops, and conferences.
Serve on departmental and university committees to support campus-wide initiatives.
Contribute to continuous assessment and improvement of Residence Life policies, programs, and practices.
Other duties as assigned.

This position is Mandatory Personnel. Employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.

Management Preference:
Additional years of experience demonstrating progressive leadership responsibilities preferred.

Lic or Certifications Required by Statute or Regulation:

Job Opening Date: 03/27/2025
Job Closing Date:
Open Until Filled: Yes
Posting Category: Managerial/Non-Faculty Professional
Posting Number: EPA01014

Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

To apply, visit https://jobs.uncp.edu/postings/12226