Job Details

Healthcare Records System Manager - Research Administration
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Position Number: 5981454
Location: Augusta, GA
Position Type: Health - Healthcare Administration

Healthcare Records System Manager - Research Administration

Job ID: 281320
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University '

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

At Augusta University, research takes prominence by taking place everywhere and among everyone: in wet labs and archives, with senior investigators and sophomore classes, in our health care facilities and our community. Research aims to advance knowledge that addresses the cultural, economic, health and societal needs of the communities we serve through research, scholarship, and creativity.

Job Summary

Responsible for training and being the primary point of contact for EPIC within the AU community. The incumbent will require a comprehensive understanding of clinical research processes, clinical billing standards, and chargemaster/order requirements. They will work collaboratively with technical expertise at AU IT systems, WMCGH IT systems, and members of the clinical research community to ensure that EPIC is used to enhance best practices in clinical research and to achieve efficiencies in operational and business processing as well as accomplish desired results while reducing expenses and improving service.

Responsibilities

The duties include, but are not limited to:

Provide subject matter expertise for education and dissemination of information for all components of EPIC applications and their implementation to the AU Community. Acts as a primary point of contact for EPIC research application inquires and interactions. Working as primary liaison between WMCGH IT and AU research EPIC users to assist with and resolve any issues. Documenting project statuses.

Working with WMCGH and assisting with integration of EPIC with other enterprise systems initially and on an on-going basis. Incumbent will provide expertise in understanding research workflows and processes and how they may impact EPIC research applications. Providing initial and ongoing training for the AU research community on any applicable integration regarding their impact on research workflows. Organizing meetings and communications as needed on behalf of AU for projects, and ensuring information is documented and presented in meetings regarding milestones and timelines.

Collaborate with other departments to support organizational requirements. Working with WMCGH and the AU research community to resolve issues and assess on-going performance. Provide recommendations and troubleshooting issues with EPIC regarding research. Acts as technical lead on applicable research projects for the AU research community.

Provide training and have expertise in any access security and data management policies related to EPIC research applications. Evaluate clinical trial protocols ensuring consistent development of study calendars which comply with study procedures. Develop, organize, and deliver training to users and community in a manner that is accessible, convenient and organized.

Write or contribute to the development of SOPs, policies, and training guides as they pertain to EPIC in research. Planning training sessions and developing training materials and communicating information to end users. Maintain detailed records and prepare communication as needed. Participate in and communicate effectively in inter-departmental meetings. Innovative and critical thinking to solve problems.

Work collaboratively with others application administrators to ensure the efficient delivery of clinical research services and support. Crosstrain in OnCore and Research Development Services to include study calendar review and conduct of Medicare Cost Analysis.

Perform all other related duties/tasks as assigned.

Required Qualifications

Master's degree from an accredited college of university and a minimum of 5 years of experience in human research or project management including 3 years' experience in clinical research as a clinical research coordinator/research manager or 3 years of experience working as a database administrator

OR

Bachelor's degree from an accredited college or university with a minimum of 8 years of experience including experience in any of the following: IT Applications, clinical billing or clinical research.

Preferred Qualifications

Experience using EPIC, conducting clinical Research or experience in clinical billing.

Knowledge, Skills, & Abilities

Proficient in Microsoft Office and other computer software/databases. Knowledge of project management techniques and tools, clinical research processes, clinical billing requirements, scheduling and clinical orders, HIPPA and IRB compliance data.

SKILLS

Excellent interpersonal, written, and verbal communication skills. Detail oriented with strong organizational, multitasking, decision making, analytical and problem-solving skills. Skilled in providing adult training on systems using a variety of methods which contribute to the user's success in using the system.

ABILITIES

Ability to maintain confidentiality. Ability to make short-term deadlines in fast paced work environment with little supervision. Self-starter with demonstrated ability to maintain accountability. Ability to implement goals and action plans, respond to urgent requests, inquiries into down system time, and ensure continuity in the system across research.

Shift/Salary/Benefits

Shift: Days; Monday - Friday (Work outside of normal business hours may be required)

Salary Range: $62,300 - $79,400 annually

Pay Band: B12

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer, welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Search for Job ID: 281320

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=281320&PostingSeq=1