Job Details

Admission Production Coordinator (HR Title: Coordinator I)
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Position Number: 5956937
Location: Dallas, TX
Position Type: Admissions/Enrollment

Admission Production Coordinator (HR Title: Coordinator I)

Hourly Range:

$22.11 per hour

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University's entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world - and work hard to bring their innovations to life. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.

About the Department:

About department (insert text or delete if not applicable)

About the Position:

This role is an on-campus, in-person position.

The Production Coordinator for the Office of Undergraduate Admission is a role with responsibilities to Marketing and Communications, primarily responsible for the accurate release of admission decisions for Undergraduate Admission, including First Year, International and Transfer students. The Production Coordinator is also responsible for coordinating bulk mailings as part of the marketing and communications plan for Undergraduate Admission, as well as the maintenance of student addresses and other mailing data related to mailings.

Essential Functions:

Administer the mailing of admission decisions with a high degree of organization and precision on a tight timeline; work closely with the Assistant Dean of Admission Operations to understand the decision timelines and expected mail dates; provide Quality Control to ensure accuracy of data.
Work closely with the Director of Marketing and Communications and/or Marketing and Communications Coordinator to develop a thorough understanding of the communications continuum and implement printed mailings in coordination with email campaigns.
Make regular updates to admission decision materials (letters, etc.) in order to ensure accuracy of dates, addresses and other variables.
Work closely with the Admission Technology team to develop queries and mailing lists in support of ongoing print marketing communications.
Coordinate staff to work on bulk mailing projects; monitor the quantity of materials necessary to execute mailings and submit reorders as necessary to maintain a constant inventory.
Notify Mail Central (campus mail clearinghouse) of new print initiatives/publications/campaigns; arrange processing of large quantity mailings through mail house. Process all returned Admission mail; update student records; determine necessity of material reprints based on returned mail.
Track all outgoing communications in the student information system/CRM.
Maintain inventory of admission publications in the admission office as well as in Mail Central; facilitate delivery of publications or other materials from off-site storage to Mail Central as needed; place orders from off-site storage to maintain inventory in admission office.
Process materials requests from traveling admission counselors; facilitate the mailing of admission materials to locations across the country; maintain on-site inventory to facilitate timely request fulfillment.
Hire, coordinate and supervise student workers in the assembly of bulk mailings, entering of prospective student interest cards, assembly of travel materials, and other duties as assigned.

Qualifications

Education and Experience:

High school diploma or equivalent is required.

A minimum of a year of experience is required. Candidate with past work experience in a University setting is preferred.

Knowledge, Skills and Abilities:

Candidate with past experience with a high-volume and cyclical mailing process is strongly preferred. Supervisory experience, particularly overseeing student workers is desired. Working experience with parcel mailing is strongly preferred. Candidate must demonstrate ability to manage multiple concurrent projects and deadlines with a high level of attention to detail. Candidate must also demonstrate to work well with others in a team environment. Strong working knowledge and proficiency with MS Office (Word, Excel and Outlook) is required. CRM experience is strongly recommended. Candidate with Mail merge experience is desired.

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Physical and Environmental Demands:

Sit for long periods of time

Deadline to Apply:

Priority consideration may be given to those submissions received by February 6, 2025.

Open until filled.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Office and Administrative Support

Organization: Division of Enrollment Services

Schedule: Regular

Shift: Staff

Employee Status: Entry Level

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Jan 27, 2025, 3:05:18 PM

To apply, visit https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=DIV00000205&tz=GMT%2B00%3A00&tzname=UTC