Job Details

Temporary (University Staff) - Information Technology Professional

Temporary (University Staff) - Information Technology Professional - 35988 Student/Temp Description



University of Colorado Anschutz Medical Campus

Department: School of Medicine, Dean's Office, IT Shared Services

Job Title: Information Technology Professional



This is a Temporary position limited to no more than 9-months.

Job Summary:

Jobs in this career family develop, maintain, and support computer systems, software and networks. Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer and compensation, job evaluation, performance and leave management, employee training/development, reward and recognition, employee relations, affirmative action, benefits, employee records/information, and payroll.

Professionals at the entry level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field.

At the entry level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity.

This position will be a 9-month, temporary member of a team that is responsible for providing desktop information technology support for departments within the School of Medicine.

Key Responsibilities:

• Installing, configuring, and maintaining personal computers (PC and Mac).
• Troubleshooting hardware, software, network and systems to identify and correct malfunctions and other operational difficulties.
• Interacting with users to determine problems, analyze situations, identify the source of the problems, determine appropriate solutions and take proper actions required to solve the problems.
• Performing a variety of maintenance, evaluation, and training tasks to ensure optimal computer performance and user experience.
• Windows 11 Rollout
  • Assist IT Professionals with upgrading compatible computers to Windows 11.
  • Troubleshoot issues that arise from upgrades.
  • Assist with replacing, configuring, troubleshooting, and deploying computers that are not compatible with Windows 11
  • Work with customers to develop exception plans for computers that are not compatible with Windows 11.

Work Location:

Onsite - this role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $757 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

Applicants must meet minimum qualifications at the time of hire.

• A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.

Preferred Qualifications:

• Experience providing desktop support and customer service.
• Experience working with a wide range of computer systems.
• Experience providing hand on technical training and support to users.
• Experience supporting information technologies in an academic environment.

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Ability to identify and resolve computer system malfunctions and operational problems.
• Ability to install, configure and maintain personal computers, networks and related hardware and software.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Five professional references including name, address, phone number (mobile number if appropriate), and email address

Applications are accepted electronically ONLY at www.cu.edu/cu-careers.

Questions should be directed to: megan.dietz@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by (1/27/2025).

Anticipated Pay Range:

The hiring rate for this position has been established at $26.44 / hour. The above salary rate represents the University's good faith and reasonable estimate of the rate at the time of posting.

Your total compensation goes beyond the number on your paycheck. Temporary employees are only eligible for sick leave benefits. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.


Application Materials Required: Cover Letter, Resume/CV, List of References Job Category
: Professional Support Services Primary Location
: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21751 - SOM-DEAN DO Shared Srvc-InfoTc Schedule
: Full-time Posting Date
: Jan 22, 2025 Unposting Date
: Ongoing Posting Contact Name: Megan Dietz Posting Contact Email: megan.dietz@cuanschutz.edu Position Number: 00831138

To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=35988&lang=en







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