Job Details

Assistant Director of Outreach and Recruitment
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Position Number: 5913476
Location: San Diego, CA
Position Type: Admissions/Enrollment

Assistant Director of Outreach and Recruitment

Position Title & Department: Assistant Director of Outreach and Recruitment; School of Peace Studies

Posting #: 5118

Department Description:
The Kroc School of Peace Studies trains the changemakers and peacebuilders of today and tomorrow. Kroc is the first stand-alone school of peace in the United States. Innovation in learning and programs is at the center of what we do and who we are. We combine theory and practice not just to understand crises and world issues, but also to imagine new possibilities and develop solutions to humanity's urgent challenges from increasing inequality and violence to climate change. At Kroc, people discover new ways of building more peaceful and socially just communities through a multidisciplinary lens and experiential learning. We look for passionate individuals who believe in the power of university learning to transform the world for the better.

University Description:
The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity's urgent challenges.

Detailed Description:
This is a one year, full-time temporary, benefit-based position. The appointment is renewable at the discretion of the University and dependent upon performance and continued funding.

The Assistant Director of Outreach and Recruitment plays a key role in advancing the Kroc School's strategic enrollment goals and ensuring a seamless student lifecycle experience. This position works collaboratively with the Director of Recruitment and other stakeholders to achieve defined enrollment targets across the Kroc School's diverse academic programs. Core responsibilities include outreach, coordinating and attending recruitment events, building and maintaining relationships with prospective students, and supporting admitted students through the matriculation process.

This role requires an entrepreneurial-mindset, high-energy, customer-focused professional with exceptional interpersonal skills to effectively engage with prospective and current students, alumni, faculty, and industry partners. In addition to outreach and recruitment, the Assistant Director contributes to impactful student engagement initiatives and nurtures lasting relationships with the Kroc School's dynamic and global alumni community. The role requires flexibility in working some evenings and weekends, as well as occasionally travel.

Duties and Responsibilities:

Recruitment and Admissions
Working closely with the Director of Admissions, the Assistant Director of Outreach and Recruitment, serves as a frontline ambassador for the Kroc School's portfolio of graduate and certificate programs, ensuring that prospective students receive timely and personalized information.

Prospective Student Engagement: Actively engage prospective students through personalized outreach, including phone calls, emails, text messages, and video messages, to deliver program information and customized guidance.
Event Coordination: Represent the Kroc School at recruitment fairs, industry events, and conferences. Organize and host information sessions and open houses both virtually and in person. Some evenings and weekends, as well as occasional travel may be required.
Military and Veterans Outreach: Design and implement outreach initiatives aimed at military and veteran populations, including attending military-focused career fairs, conducting on-base information sessions, and creating tailored marketing materials to promote Kroc School graduate program opportunities.
Data-Driven Recruitment: Analyze admissions data and trends to inform recruitment strategies, leveraging data to improve application conversion rates and better target recruitment efforts. Provide data analytics and trends regarding the external and competitive environments in which the Kroc School competes.
Admissions: Collaborate with the Director of Admissions to oversee the admissions process, including tracking application materials, conducting applicant advising sessions, and maintaining accurate and up-to-date applicant information within the CRM. Provide personalized support to applicants throughout the admissions process, addressing questions and offering guidance to foster a positive experience. Develop and implement targeted yield initiatives to engage admitted students and encourage matriculation. Work closely with the Director of Admissions to ensure admissions processes are standardized and consistently applied across all programs.
Collaboration Across Departments: Work closely with marketing, faculty, and program directors to ensure alignment between admissions and broader school goals, contributing to a cohesive recruitment strategy.
Alumni Engagement for Recruitment: Develop and strengthen relationships with alumni to leverage their success stories and experiences as powerful tools for attracting prospective students. Encourage alumni to participate in recruitment efforts, networking events that highlight the benefits of a Kroc School education.
Perform Other Duties as Assigned: Support additional tasks and projects as needed to advance the Kroc School's mission and goals.

Student Success

Working closely with the Associate Director of Student Success and Career Development, the Assistant Director plays a crucial role in enhancing the student experience at the Kroc School.

Academic Support: Conduct degree audits and manage student records in coordination with DARS and Graduate Records, ensuring accuracy and alignment with academic requirements.
Student Information Management: Help maintain and regularly update the Student Resources Site and Kroc Student Handbook Canvas Orientation Sites. Support academic course scheduling and course evaluation tasks as needed.
Event Management: Coordinate and manage logistics for key student events, including reserving rooms, coordinating catering, and overseeing special events such as Orientation, Commencement Celebrations, and the Winter Celebration to create engaging and meaningful student experiences.

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Job Requirements:
Minimum Qualifications:

Bachelor's degree from an accredited college or university with preference given to Business, Marketing, Higher Education Administration, Peace and Justice or a related field of study.
3 years of work experience in product marketing, recruiting, sales, higher education or relevant industry

Preferred Qualifications:

Master's Degree in Business, Marketing, Higher Education Administration, Peace and Justice or a related field of study.
3+ years of experience and progressive responsibility in student recruitment, admissions, or a related field, with a focus master's level degree programs and certificate in higher education preferred.
Entrepreneurial-mindset with demonstrated success in developing and implementing recruitment strategies.
Experience recruiting military and veteran students or working with military-affiliated populations is a plus.
Ability to think strategically, analyze data, and identify opportunities.
Proven ability to build and maintain relationships with diverse stakeholders.

Performance Expectations - Knowledge, Skills and Abilities:

Strong commitment to the mission of the Kroc School.
Excellent people skills and a passion for helping others.
Experience developing one-on-one relationships with individuals from diverse backgrounds, nationalities, and abilities.
Resourceful, with the ability to work independently, take initiative, and manage multiple tasks and projects.
Proficiency in Salesforce or other CRM systems and data analysis tools.
Experience in project management and/or event planning
Ability to work collaboratively within a diverse team.
Comfortable in a fast-paced, dynamic, and entrepreneurial environment.
Excellent interpersonal, listening, written, and verbal communication skills.
Exceptional attention to detail.
Knowledge of higher education policies and procedure

Posting Salary:
$5,720 - $6,000 per month; Excellent Benefits

The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Special Application Instructions:
Resume and Cover Letter Required
Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers' review. If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.

Additional Details:
Hours: 37.5 hours per week

Closing date: Open until filled

Note: External job postings will be up for at least three days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

Advertised: January 07, 2025
Applications close: Open until filled

To apply, visit https://jobs.sandiego.edu/cw/en-us/job/496892/assistant-director-of-outreach-and-recruitment