Job Details

Recruiting Solution Program Manager

University of Colorado Denver

Recruiting Solution Program Manager - 35678 University Staff Description

Who We Are:



System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses. Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty. Learn more about CU System Administration.

Employee Services provides the CU community with excellent services from recruitment to retirement. This office provides technical expertise while administering benefits, professional development, payroll, individual tax management, and strategic HR programs. The functional areas of Employee Services include Payroll, Technologies, Benefits, Retirement, Financial Education, Learning and Development, International Tax and Human Resources.

Position Summary:

This position requires a dynamic, applicant tracking system (ATS) expert with higher education process knowledge and awareness of applicant tracking solutions in the marketplace to accommodate faculty, staff, and student recruiting requirements.

The role requires a recruitment technology and talent acquisition expert to capture requirements, to assess current state and act as a liaison to our campus partners, as well as University Information Systems (UIS). This role will provide system analysis, requirements definition, conduct strategic focus groups, communicate and provide executive updates, and coordinate a request for proposal for the University of Colorado to guide them through an ATS replacement project.

This role requires extensive knowledge of system integrations, the recruitment lifecycle, and HR processes within higher education. This position will lead all aspects of the selection of a new tool and help develop consistent and accurate documentation of system processes, integration needs, and security provisioning. This role will actively consult and partner with multiple Campus HR representatives to support recruiting and position management technology needs while upholding best practices and providing strategic influence and guidance to improve recruiting needs across the university.

This position reports to the HR Business Systems Program Director of Employee Services and is exempt from the State of Colorado Classified Staff system.

Where You Will Work:

This role is eligible to work remotely within the United States.

Diversity and Equity:

The University of Colorado System Administration Office is committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.

Duties & Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

ATS Vendor Assessment and Management:

• Is responsible for vendor management, assessment, and selection in partnership with all four CU campuses.
• Verify integrations with recruiting technology vendors such as LinkedIn, HireRight, SkillSurvey, and others.
• Act as the main liaison between vendors and campus partners.
• Assist with ATS security role provisioning and reviewing user roles and access to maintain and uphold system security policies.

Technology Assessment and Ownership:

• Evaluate, assess, comprehend, and coordinate data integrations between HCM and ATS.
• Gather and document business requirements.
• Post implementation awareness and responsibility for managing and presenting system changes, enhancements, outages, and upgrade impacts to users.
• Expertise in reporting requirements and responsible for building, provisioning, and refining queries and reports.
• Support campus leads and provide expert guidance in troubleshooting as the subject matter expert.
• Initiates escalation procedures for incidents based on the agreed upon service level agreements and tracks tickets to closure.
• Collaborate with internal CU System technical teams to review specifications, and conducts fit/gap analysis and design sessions.
• Assist with ATS security role provisioning and reviewing user roles and access to maintain and uphold system security policies.
• Manage CU Business Partners and vendor relationships with onboarding activities to ensure successful implementation of new systems.

Campus Relationship Management:

• Develop and maintain relationships with the Campus HR community including, recruiting and position management subject matter experts and contributors.
• Connect and communicate with Campus HR and department users regularly by scheduling and facilitating focus groups and status calls and reports regarding project status and ongoing support.
• Provide guidance and expertise on ATS functionality and strategize and make recommended process improvements.
• Provide knowledge transfer to support teams before any production releases.
• Works closely with HRIS and ES teams by providing knowledge transfer to progress tickets to resolution and recommends additional development based on needs.
• Apply higher education recruiting business processes, product and functional best practices, and related technology trends to consult and guide campuses toward the appropriate HR technology solutions.
• Review new business processes and solution designs to ensure that cross-functional teams fully understand the impact of decisions made during a system configuration.

Project Coordination and Documentation/Training Support:

• Acts as ATS project lead, including requirements gathering from campus partners.
• Develops testing documentation and perform appropriate user acceptance testing activities.
• Works closely with ES training specialists to ensure quality of step-by-step guides and module resources.
• Communicates changes, make recommendations, and strategize new and current business processes.

What We Offer:

Salary: The anticipated hiring range has been established at $103,000-$106,000.

CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 6 weeks of parental leave to adjust to the joys of parenthood.
• A tuition benefit program for you and/or your dependents.
• Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
• Many additional perks & programs with the https://apptrkr.com/get_redirect.php?id=5913065&targetURL=
  
  Position Summary:
  
  This position requires a dynamic, applicant tracking system (ATS) expert with higher education process knowledge and awareness of applicant tracking solutions in the marketplace to accommodate faculty, staff, and student recruiting requirements.
  
  The role requires a recruitment technology and talent acquisition expert to capture requirements, to assess current state and act as a liaison to our campus partners, as well as University Information Systems (UIS). This role will provide system analysis, requirements definition, conduct strategic focus groups, communicate and provide executive updates, and coordinate a request for proposal for the University of Colorado to guide them through an ATS replacement project.
  
  This role requires extensive knowledge of system integrations, the recruitment lifecycle, and HR processes within higher education. This position will lead all aspects of the selection of a new tool and help develop consistent and accurate documentation of system processes, integration needs, and security provisioning. This role will actively consult and partner with multiple Campus HR representatives to support recruiting and position management technology needs while upholding best practices and providing strategic influence and guidance to improve recruiting needs across the university.
  
  This position reports to the HR Business Systems Program Director of Employee Services and is exempt from the State of Colorado Classified Staff system.
  
  Where You Will Work:
  
  This role is eligible to work remotely within the United States.
  
  Diversity and Equity:
  
  The University of Colorado System Administration Office is committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.
  
  Duties & Responsibilities:
  
  Duties and responsibilities of the position include, but are not limited to:
  
  ATS Vendor Assessment and Management:
  
  • Is responsible for vendor management, assessment, and selection in partnership with all four CU campuses.
  • Verify integrations with recruiting technology vendors such as LinkedIn, HireRight, SkillSurvey, and others.
  • Act as the main liaison between vendors and campus partners.
  • Assist with ATS security role provisioning and reviewing user roles and access to maintain and uphold system security policies.
  
  Technology Assessment and Ownership:
  
  • Evaluate, assess, comprehend, and coordinate data integrations between HCM and ATS.
  • Gather and document business requirements.
  • Post implementation awareness and responsibility for managing and presenting system changes, enhancements, outages, and upgrade impacts to users.
  • Expertise in reporting requirements and responsible for building, provisioning, and refining queries and reports.
  • Support campus leads and provide expert guidance in troubleshooting as the subject matter expert.
  • Initiates escalation procedures for incidents based on the agreed upon service level agreements and tracks tickets to closure.
  • Collaborate with internal CU System technical teams to review specifications, and conducts fit/gap analysis and design sessions.
  • Assist with ATS security role provisioning and reviewing user roles and access to maintain and uphold system security policies.
  • Manage CU Business Partners and vendor relationships with onboarding activities to ensure successful implementation of new systems.
  
  Campus Relationship Management:
  
  • Develop and maintain relationships with the Campus HR community including, recruiting and position management subject matter experts and contributors.
  • Connect and communicate with Campus HR and department users regularly by scheduling and facilitating focus groups and status calls and reports regarding project status and ongoing support.
  • Provide guidance and expertise on ATS functionality and strategize and make recommended process improvements.
  • Provide knowledge transfer to support teams before any production releases.
  • Works closely with HRIS and ES teams by providing knowledge transfer to progress tickets to resolution and recommends additional development based on needs.
  • Apply higher education recruiting business processes, product and functional best practices, and related technology trends to consult and guide campuses toward the appropriate HR technology solutions.
  • Review new business processes and solution designs to ensure that cross-functional teams fully understand the impact of decisions made during a system configuration.
  
  Project Coordination and Documentation/Training Support:
  
  • Acts as ATS project lead, including requirements gathering from campus partners.
  • Develops testing documentation and perform appropriate user acceptance testing activities.
  • Works closely with ES training specialists to ensure quality of step-by-step guides and module resources.
  • Communicates changes, make recommendations, and strategize new and current business processes.
  
  
  
  What We Offer:
  
  Salary: The anticipated hiring range has been established at $103,000-$106,000.
  
  CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.
  
  Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.
  
  • No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
  • Disability, Life, Vision Insurance options.
  • Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
  • Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
  • Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
  • 6 weeks of parental leave to adjust to the joys of parenthood.
  • A tuition benefit program for you and/or your dependents.
  • Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
  • Many additional perks & programs with the CU Advantage.
  
  Additional taxable fringe benefits may be available.
  
  For more information on benefits programs, please review our Comprehensive Benefits Guide.
  
  Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)
  
  Qualifications:
  
  Minimum Qualifications:
  
  Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.
  
  • Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field from accredited college or university (work experience can be substituted on year-for-year basis for education).
  • Five (5) years of experience managing technical ATS support or implementing HR business applications, preferably in a higher education environment.
  • Two (2) years of experience in project coordination or management, preferably in a higher education environment, with strong knowledge of the recruitment lifecycle and processes, or direct experience working as a recruiter.
  
  Preferred Qualifications:
  
  • Seven (7) years' professional experience implementing HR business applications.
  • One (1) year of experience in a team lead or supervisory role, which may include assigning and reviewing the work of others, providing guidance to internal and external team members, and/or assisting management with performance reviews (this requirement may be substituted by formal leadership training).
  • Current employee in Higher Education.
  • Experience with multi-campus institutions.
  • Experience working with State and Federal labor laws and regulations.
  • Experience creating and maintaining relationships across multiple teams and departments, including executive relationships.
  
  Knowledge, Skills, and Abilities:
  
  To be successful in this position, employees will need to know the following:
  
  • Ability to communicate effectively both orally and in writing with employees and the general public.
  • Strong interpersonal skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details clearly.
  • Applies knowledge of functional best practices and related technology trends to guide campuses toward appropriate ATS technology solutions.
  • Knowledge of current HR related legislation and processing requirements.
  • Knowledge of software development lifecycle methodologies.
  • Demonstrated knowledge and application of customer service competencies.
  • Analytical and problem-solving skills, including the ability to examine data and trends in order to produce results.
  • Evaluates current business processes and understands end-user needs to recommend and deliver quality system solutions.
  • Communicates with internal and external contributors regarding the resolution of issues, requirements gathering, and providing status updates and presentations.
  • Ability to collaborate with others from different areas and backgrounds to reach a common goal by sharing knowledge and strategy and maintaining constant communication.
  • Strong customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.
  • Ability to address and handle competing priorities, handle ambiguity, and handle conflict.
  • Ability to complete assigned tasks (incidents, service requests, identified problems, operational changes, enhancements etc.) within set timelines.
  • Ability to lead and coordinate change and assist with system integrations and HR processes.
  • Ability to develop and maintain relationships with UIS, campus collaborators, and third-party vendors.
  • Demonstrated ability to establish and maintain good working relationships with co-workers, supervisors, other University personnel, and the public.
  • Demonstrated ability to work independently and to handle multiple concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness.
  
  How to Apply:
  
  For full consideration, please attach the following as separate documents to your application:
  
  1. A cover letter identifying the job specific minimum qualifications you possess
  2. A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.
  
  Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.
  
  Per the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.
  
  When to Apply:
  
  For full consideration completed applications must be submitted by 1/20/2025. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*
  
  Sponsorship Statement:
  
  We are unable to sponsor applicants for work visas for this position.
  
  Background Check Statement:
  
  The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.
  
  ADA Statement:
  
  We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.
  
  Application Materials Required: Cover Letter, Resume/CV Job Category
  : Information Technology Primary Location
  : Denver Department: S0001 -- System Administration - 51000 - Employee Services Schedule
  : Full-time Posting Date
  : Jan 7, 2025 Unposting Date
  : Ongoing Posting Contact Name: systemhr.recruiting@cu.edu Posting Contact Email: systemhr.recruiting@cu.edu Position Number: 00827818
  
  To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=35678&lang=en
  
  
  
  
  
  
  
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