Job Details

Strategic Business Data Analyst
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Position Number: 5901566
Location: Kennesaw, GA
Position Type: Business - Accounting

Strategic Business Data Analyst

Job ID: 280389
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information

DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:
1. Develops and implement analytics systems to monitor key performance indicators (KPIs) specific to the IT division's operational and strategic goals
2. Collaborates with IT leadership to understand business objectives and identify data-driven opportunities for efficiency and growth
3. Designs, builds, and maintains dashboards and reporting tools to provide actionable insights on technology utilization, project outcomes, IT budgeting and financials, and resource allocation
4. Conducts in-depth analyses of IT service performance metrics, identifying trends, anomalies, and areas for improvement
5. Supports IT decision-making processes by preparing detailed reports and recommendations based on analytics findings

DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*:
Strong understanding of IT operations, systems, and processes within a higher education or similar institutional context
Knowledge of IT service management frameworks (e.g., ITIL) and their application to performance tracking and reporting, including infrastructure, security, service delivery and support
Ability to translate complex data insights into clear, actionable recommendations tailored to IT leadership needs

Job Summary

Aggregates and performs statistical analysis on data based on requests from Cabinet or division leadership. Interprets data to identify trends, conduct root cause analysis or suggest areas of improvement. Design, develop and maintain analytical tools, reports and dashboards. Supports the overall Division level strategic plan and data related initiatives.

Responsibilities

KEY RESPONSIBILITIES:
1. Supports division and underlying offices by providing accurate data to support decision making and functional activities including generating recurring or ad hoc reports
2. Maintains analytical tools, reporting and dashboards, including but not limited to maintenance of data to support analytics needs and ensuring accuracy and consistency of key data sets, reports and metrics
3. Completes monthly, quarterly and ad-hoc reporting and data analysis
4. Responds to data requests from division and underlying offices
5. Develops queries and/or gathers data from various sources; in addition, may interpret the data to provide value added analysis
6. Conducts data analysis and discovery to identify trends and correlations to uncover insights
7. Recommends information that should be analyzed based on key indicators, works to determine root cause, and/or identify areas of concern
8. Audits data, validates calculations and troubleshoots irregularities; supports data governance process
9. Utilizes predictive analytics to identify trends and provide counsel to departments
10. Produces and delivers standard and customized reports, dashboards and ad-hoc requests based on business need
11. Assists with continual process improvements by researching methods to continue to automate and streamline processes
12. Responsible for addressing a high volume of system-related activities in a timely fashion while consistently maintaining a high level of quality and customer satisfaction
13. Uses available tools and resource materials to provide information and resolve issues and requests
14. Collaborates with a variety of stakeholders across campus, including working closely with the Office of University Data Strategy to maintain alignment with overall university data strategy

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in Statistics, Business Analytics, or an equivalent combination of relevant education and/or experience

Required Experience
Five (5) years of experience in data analysis. Strategic and analytical thinking skills with an ability to solve problems and make effective decisions.

Preferred Qualifications

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Prior experience in data management and/or business intelligence software such as SAS, Tableau or Power BI.
Experience in maintaining and creating documentation and effectively explaining requirements
Previous experience in an academic setting

Knowledge, Skills, & Abilities

ABILITIES
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Able to manage confidential data professionally

KNOWLEDGE
Experience with statistical modeling and descriptive statistics
Reporting and data analytics experience
Requires knowledge of and practical application of testing methodologies and experience
Understanding of interdependencies between various systems and downstream impact design, development, and testing

SKILLS
Strong attention to detail, analytical acumen, intellectual curiosity, creativity, a proven work ethic and self-directed
Strong analytical, process mapping, and procedural documentation skills
Strong problem-solving skills (critical, strategic, and evaluative thinking)
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Self-starter
Proficient with querying data, data interpretation and report generation
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite with an emphasis on Excel, PeopleSoft, Nolij)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check

Standard Enhanced
Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

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To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=280389&PostingSeq=1