Job Details

Advisor - Residence Life Student Leadership
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Position Number: 5820162
Location: Lubbock, TX
Position Type: Residence Life and Housing

Advisor - Residence Life Student Leadership
Lubbock
39427BR
University Student Housing

Position Description
Advises individuals and provides guidance services. This title will require an extended, descriptive title.

Major/Essential Functions
Supervision (15%)

Provide indirect supervision of Residence Life Office Student Assistants
Provide indirect supervision through accountability of student leaders and residence life staff for administrative and related tasks
Communicate effectively with direct supervisors regarding any concerns

Administration (45%)

Prepare, distribute and record minutes for assigned meetings
Process and ensure accuracy of budget paperwork, travel paperwork, and additional administrative responsibilities in assigned areas
Process hiring paperwork, onboarding procedures and maintain up-to-date rosters of staff and student leaders
Conduct associated reference checks, drug tests, background checks and grade checks for assigned staff or student leaders
Support, provide guidance for, and implement the Disney Customer Service model (SERVE TECH & SERVE USH)
Utilize departmental databases and online systems for the management of University Student Housing and Residence Life operations

Communication (20%)

Provide internal and external customer service via the phone, e-mail and in-person
Be knowledgeable of campus resources and refer students, faculty and staff as appropriate
Communicate necessary information to internal and external stakeholders as needed
Ensure accurate reporting and provide follow-up as necessary with student and parent concerns

Departmental and Campus Support (20%)

Support departmental initiatives within Residence Life including but not limited to In-Hall, Academic Initiatives, Recruitment & Training, Social Justice Education, Student Intervention, Student Leadership, and Summer Conferences
Coordinate assigned reports including but not limited to monthly reports, time tracking, etc.
Manage solicitation requests as assigned
Provide administrative support to departmental initiatives as requested
Develop and maintain relationships with all areas of University Student Housing including Housing Services, Administration and Business Services, and Residence Life

Required Qualifications
High school graduation or the equivalent plus five (5) years progressively responsible experience in a related area. Additional job related education may substitute for required experience on a year for year basis.

Preferred Qualifications
Desire to work in a highly administrative position; experience working in environments where customer service skills are utilized daily; previous experience working in Residence Life on a college campus or past experience working with college age students in a Higher Education setting preferred.

Minimum Hire Rate
17.09

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.