Job Details

Enterprise I P Comm Engineer
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Position Number: 5803823
Location: El Paso, TX
Position Type: Facilities Management

Enterprise I P Comm Engineer

Job ID: 12790
Location: El Paso, TX
Full/Part Time: Full Time
Regular/Temporary: $RegTemp

About UTEP

About the University of Texas at El Paso

UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.

About VP Information Resources

Information Resources provides a single point of focus for all of UTEP's information resources support services, including information acquisition, storage, processing and dissemination. Constates student organizations include Enterprise Computing, Technology Support, Telecommunications Infrastructure, Information Security, Research Computing, System Integration and the Library. By bringing these organizations together, UTEP realizes a synergy between organizations with complementary expertise, promotes a culture of customer service and achieves improvements in efficiency and effectiveness.

Data Center and Infrastructure Operations

UTEP's network infrastructure is the backbone of the University's information resources

Position Information

Hiring Department: Data Center and Infrastructure Operations

Posting End Date: Open until filled.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: $65,000 annually

Required Application Materials:

Resume
Cover Letter
List of three references

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.

Purpose of Position

Summary: Provides advice and guidance with existing and emerging technologies; directs and participates in complex and mission critical technical and information analysis and systems development; identifies, evaluates, supports, and solves complex issues in area of expertise; identifies strategic areas of development. Works on all areas of IoT Technology services including Campus Surveillance, Campus System Monitoring, Campus and Cloud Collaborations/Communications, Campus Voicemail, Campus IT Infrastructure.

Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. Must possess a valid driver's license issued by the State where the applicant resides and must be insurable as defined in the UT System UTS 157, as applicable to the performance of essential duties and responsibilities of the position.

Statement of Duties and Responsibilities:

Configure local area network (LAN) hardware for equipment setup and installation.

Monitors and Maintains Telecommunication Infrastructure Servers.

Performs upgrades to Telecommunications Infrastructure.

Oversee and assist in day-to-day service call for Telecommunication Infrastructure.

Provide Documentation for Telecommunication Infrastructure services.

Perform Backups of Infrastructure services.

Support SharePoint, Teams, and OneDrive Online Services

Provides a demonstrated mastery and in-depth understanding of existing and emerging technologies.

Works with vendors and manufactures to resolve Telecommunication Infrastructure issues.

Identifies, evaluates, supports, and solves complex issues related to area of expertise.

Identifies strategic areas of development.

Manages, administers, and maintain systems with significant degree of independence and accountability.

Provides in-depth industry knowledge.

Identifies, researches, and disseminates new technologies as appropriate.

Performs complex analysis and extensive problem solving as necessary to complete specific research and development.

Plans and coordinates projects as assigned.

Provides guidance and training to colleagues and users.

May serve as project lead on any size project

Perform all duties of Enterprise IP Communications Specialist

Complies with all State and University policies.

Other duties may be assigned.

Supervisory Responsibilities: No supervisory responsibilities.

Qualifications

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education required: Bachelor's degree from four year college or university. Experience may substitute for education on a year-for-year basis.

Minimum Experience required: Three years of related experience and training; or equivalent combination of education and experience. Strong hands-on knowledge of the configuration and optimization of networking and VoIP equipment is required. Working knowledge of network QoS issues and mitigation strategies.

Preferred Experience: Four years of Networking infrastructure support

Four years of Server administration including Windows, Unix, VMWare, Hypervisor

Four years of PC support of Windows/Mac/Linux desktops and mobile devices

Three years of SharePoint, Teams, and OneDrive Online services support.

Additional Information

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit. The employee must frequently lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasional on-call status is required. While performing the duties of this job, the employee is occasionally exposed to wet and humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.

To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=2&JobOpeningId=12790&PostingSeq=1