Job Details

Associate Dir Financial Aid

Position Number: 6144006
Location: Augusta, GA
Position Type: Financial Aid

Associate Dir Financial Aid

Job ID: 284283
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912

Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904

College/Department Information

The Office of Student Financial Aid (OSFA) at Augusta University is part of Enrollment and Student Affairs. We are dedicated to providing guidance and assistance for students to help ease the financial burdens associated with their education. We inform prospective and current students of the resources and services available to them to secure funds for financing their education. We advise students of their eligibility for financial assistance, assist with completing documents, and counsel students regarding their rights and responsibilities of receiving aid. Our goal is to help students and their families make the best use of financial aid resources so they may achieve their educational accomplishments.

Job Summary

The Associate Director of Student Financial Aid oversees and manages the financial aid offices processing operations, ensuring the efficient administration of federal, state, and institutional financial aid programs. This position is responsible for coordinating the delivery of financial aid services, ensuring compliance with applicable regulations, and supporting students through the financial aid process. The role also involves supervising a team of operations staff, developing systems and strategies to improve the efficiency and effectiveness of financial aid processes,
providing training to staff, and collaborating with various campus departments. The Associate Director will report to the Director of Student Financial Services and Scholarships and will serve on committees to support the strategic mission of the university.

Responsibilities

The duties include, but are not limited to:

FINANCIAL AID PROCESS OPERATIONS MANAGEMENT: Oversee the day-to-day processing operations of the financial aid office, including staff management, process improvement, and ensuring all financial aid procedures are in compliance with institutional policies and regulatory requirements. Supervise and train financial aid operations staff to ensure the accurate and timely delivery of financial aid services. Manage the financial aid disbursement process, ensuring timely and accurate processing and reconciliation of funds.

COMPLIANCE AND REGULATORY OVERSIGHT: Ensure compliance with federal, state, and institutional financial aid regulations, including regular updates on changes in laws or policies that affect the financial aid process. Monitor and ensure adherence to financial aid reporting requirements and deadlines. Reporting responsibilities will include assisting with federal, state, and institutional reports such as Integrated Postsecondary Education Data System (IPEDS), the Federal Student Aid Application Report (FISAP), Common Data Set, and Georgia Student Finance Commission reporting.

RECONCILIATION OF TITLE IV AND STATE AID PROGRAMS: Oversee the reconciliation of Title IV and state aid programs, ensuring accurate reporting and timely resolution of discrepancies. Ensure compliance with federal and state reconciliation requirements and assist in audits when necessary.

SYSTEM AND PROCESS IMPROVEMENT: Develop and manage financial aid systems and processes to improve the efficiency and effectiveness of operations. Collaborate with IT and other departments to maintain and enhance financial aid systems, including integration with other campus systems such as Crystal, Slate, and Tableau.

STUDENT SUPPORT AND COUNSELING: Provide direct assistance to students and families regarding financial aid eligibility, process, and award packaging. Offer counseling and guidance to students on financial planning and available resources. Present at on-campus events such as orientation and campus preview days as needed.

STRATEGIC PLANNING AND REPORTING: Assist with the development and implementation of long-term strategic goals for the financial aid office. Prepare reports and analysis on financial aid trends and student aid outcomes to inform institutional planning.

COMMITTEE PARTICIPATION AND UNIVERSITY SUPPORT: Serve on relevant committees, collaborating with campus stakeholders to enhance financial aid services and policies. Support the strategic missions of the financial aid department, student services division, and university by aligning financial aid goals with institutional priorities.

OTHER DUTIES: Perform all other job duties as assigned.

Required Qualifications

Bachelors degree from an accredited college or university with a minimum of five years' progressive financial aid experience.

Preferred Qualifications

Masters degree from an accredited college or university
Management experience, and experience with Ellucian Banner Financial Aid

Knowledge, Skills, & Abilities

KNOWLEDGE

Thorough knowledge of Federal and State regulations related to financial aid and scholarships.

Familiarity with data processing systems, including Student Information Systems (SIS), Customer Relationship Management (CRM) systems, and Department of Education (DOE) systems.

SKILLS

, with strong decision-making ability

Exceptional attention to detail and a focus on process improvement

Strong training, analytical, and documentation skills

ABILITIES

Proven leadership and organizational abilities

Ability to work effectively with students, faculty, and staff at all levels within a varied and collaborative environment.

Shift/Salary/Benefits

Shift: Days; Monday-Friday *Work outside of the regular business hours may be required.

Pay Band: B11

Salary: $56,600/annually - $67,486.84/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/ Search by job id 284283

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365.

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=284283&PostingSeq=1