Job Details

Student Services Advisor

Position Number: 6004394
Location: New York, NY
Position Type: Academic Advising

Student Services Advisor

Social Service, Lincoln Center, Westchester

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.

We offer tuition remission for employees and their dependents

A generous employer match towards a 403(b) retirement plan.

As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.

As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.

University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

Reporting to the Associate Dean for Academic Affairs, the Student Services Advisor assists in the development and implementation of GSS Student Services policies, procedures, requirements, activities, and events.

The Student Services Advisor provides direct support to students, including academic advisement, planning, registration, problem-solving, information and referral. They assist with the implementation of GSS/department events and activities, including, but not limited to, orientation, registration, and graduation.

This position requires periodic travel, weekend, and evening work.

Essential Functions

Provides information on curriculum/plans of study to students, faculty, alumni, and all GSS and University departments

Provides individual advisement to MSW/BASW students on academic programs, rights, requirements, policies, and procedures.

Ensures the accuracy and integrity of all student and Student Services data and documentation.

Effectively and consistently utilizes specialized systems of record such as DegreeWorks, Banner, & Slate.

Supports BASW/MSW students' social & emotional well-being and provides information & referrals when appropriate (e.g., Office of Disability, Counseling/Psychological services).

Demonstrates awareness and respect for diversity, equality, and inclusion in work with students and all GSS, University, and community stakeholders.

Monitors and maintains GSS and the University academic advising system.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Additional Functions

Manages and maintains systems and processes for all Student Services-related communications.

Assists with implementing student-related events and activities, including, but not limited to, orientation, registration, graduation, career development, conferences, workshops, and other social/academic events.

Participates in Student Services Department meetings and GSS/University meetings and events as required.

Required Qualifications: Education and Experience

Bachelor's degree

Minimum of 3 years of student service experience.

Required Qualifications: Knowledge and Skills

Ethical, sound judgment, detail-oriented, with strong organizational and time management skills.

Exceptional interpersonal and relational skills.

Strong professional communication skills.

Function independently as part of a team and able to adapt to changes in priorities.

Technical proficiency with commonly used software applications such as Microsoft Word, Excel, and Google.

Ability to learn new software systems and applications as necessary.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education

Preferred Qualifications

MSW Degree

3+ years of student service experience within a higher education setting.

Minimum Starting Salary: $64,597.50

Maximum Starting Salary: $68,000.00

Note: Salary is commensurate with qualifications, experience, and skills.

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/8932

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer Veterans/Disabled and other protected categories