Job Details

University of North Carolina at Pembroke

IT Business Systems Analyst I - 2303

Position Number: 5850350
Location: Pembroke, NC
Position Type: Financial Aid

IT Business Systems Analyst I - 2303

Division: Enrollment Management
Department: Financial Aid
Working Title: Associate Director of Operations - 2303
Vacancy Type: Exempt Professional Staff (EPS)

Min T/E Requirements:
Bachelor's Degree from an appropriately accredited institution and one year of experience in the information technology field related to the position's role; or Bachelor's Degree in Computer Science, Computer Engineering, Math or Engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.

FTE: 1.0
Salary Range:
Hiring Range: Commensurate with Education and Experience
Position #: 2303
FLSA Status: Exempt
Months per Year: 12
Work Schedule:
Work Schedule Type:

Primary Purpose of Organization Unit:
To assist students and parents in obtaining the financial assistance necessary for a college education at UNCP.

Primary Purpose of Position:
This position plays a vital role in the Financial Aid Office, providing essential technical support for the timely awarding of financial aid to approximately 6,600 undergraduate and graduate students.

Job Description:
Technical support for timely accurate award, audit, reconcile financial aid and award thru multiple software applications {Banner, BraveAssist, Common Disbursement and Origination (COD), National Student Loan Database System (NSLDS)} to prevent over awarding of accounts. Failure to award correctly, could result in a 69K fine per incident from the Department of Education.

Manage the importing and exporting of files with the Department of Education (ED) and other regulatory agencies.

Troubleshoot, update, modify and analyze the Banner System to ensure compliance with regulatory needs and changes.

Monitor and maintain data integrity of financial aid validation tables, fields, rules, reports for Banner Financial Aid, Campus Logic, U.S. News Data, Common Data Sets and other related systems.

Receive scripts from other institutions and system office and work with IT to process scripts. Position is also responsible for analyzing, correcting and creating safeguards for data.

Sole implementing and scheduling new and/or modified business processes and the development of new modified database processes and reporting requirements for the financial aid office. This position will notify IT of any changes and have the IT department load the changes into Banner for executing.

Design, coordinate and oversee the plan related to test Ellucian's Banner and ED upgrades, patches and changes; partners w/ the Department of Information Technology (DoIT) staff as required. This position is solely responsible for the successful implementation of patches and changes within the Banner System.

Develop and maintain strong communication with other Banner module managers (Student Accounts, Payroll, Human Resources, Information Technology). Actively participate in cross functional working groups and committees; addressing operational issues that affect financial aid. Serves as a member of the data standards committee and Banner lead with the System Office.

This position is responsible for reviewing and analyzing data that comes from troubleshooting system-related issues.

Applying financial aid awards for all undergraduate and graduate students from the Student Aid Index (SAI) of the Free Application of Federal Student Aid (FAFSA) and students' unmet need.

Process and create all communications documents for students about FAFSA requirements to include but not limited to(C-Flags, incomplete documents, satisfactory academic progress, exit counseling, financial aid award changes, Department of Education (ED) changes.

Ensure data exchange between financial aid office and Department of Education (ED) are conducted accurately and in compliance with federal regulations using the student aid internet gateway (SAIG). This position will need to have the ability to communicate specific and technical information.

Review reports that are received from Department of Education (POP, TRALTOP, AHSI and Multiple Reporting Report (MRR) and correct any issues.

Serves as Data Officer and maintains the efficiency and fiscal integrity of UNCP Financial Aid Office.

Create and design of complex reports to analyze and identify data integrity issues.

Process monthly reconciliations, Fiscal Operations Report and Application to Participate (FISAP) and other annual and monthly reporting for all federal funds (V4/V5 reporting) and campus-based reporting.

This position is responsible for setting up the new aid year for the institution and writing all rules associated with the new academic year. 76% of UNCP students receive financial aid.

Create all Standard Operating Procedures (SOP's) for financial aid operations. This position is responsible for training the financial aid office with any operational changes, system procedures, system integration, data integrity, reporting and any changes received from the Department of Education (ED).

Stay abreast of local, state and federal financial aid criteria, rules, regulations and policies communicated from the Department of Education (ED) and National Association of Student Financial Aid Administrators (NASFAA).

Counsel prospective and enrolled students, parents and community members on all aspects of financial aid during peak seasons (August and January).

Exercises supervision over the student services specialist - operations.

Serve as a member of the Financial Aid Leadership Team

Any duties as assigned.

This position is Mandatory Personnel. Employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.

Management Preference:
- Experience in writing queries, validation tables, rules.
- Knowledge of automated, integrated Systems
- Experience utilizing video conferencing applications such as Zoom, Webex, Microsoft Teams, for organizational and/or counseling purpose.
- Working knowledge of Financial Aid (Preferred)
- Experience working with Banner System (Preferred)
- Understanding of Microsoft Office, Argos software including queries and report writing (Preferred), and federal systems (COD, CPS FAA Access, NSLDS) are essential.

Lic or Certifications Required by Statute or Regulation: NA

Job Opening Date: 12/05/2024
Job Closing Date:
Open Until Filled: Yes
Posting Category: Professional
Posting Number: EPA00981

Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

To apply, visit https://jobs.uncp.edu/postings/11941