Job Details

The Senior Student and Alumni Affairs Liaison leads programs and services intended to increase APUS community engagement and retention, to include campus leadership, mentoring, student organizations, virtual communities, alumni engagement, community outreach, and external collaborations. The Sr. Liaison builds relationships with students, alumni, and university leaders; and provides clear communication to community members using virtual media platforms and university promotions. Through co-curricular programming and coordinated services, the Senior Student and Alumni Affairs Liaison aids students and alumni in the pursuit of their academic, professional, and personal goals.
Essential Functions:

• Serves as a lead for Student and Alumni Affairs programming, which may include:
  • Campus leadership initiatives
  • Student organization management
  • Mentoring and professional development initiatives
  • Virtual community management
  • Honors and award programming
  • Alumni engagement initiatives, such as:
    • Supporting the Alumni Advisory Council
    • Building strategic partnerships
    • Attending community events
    • Management of alumni organizations
• Acts as a project manager and provides administrative support for all current and future Student and Alumni Affairs initiatives
• Conducts research, compiles, and analyzes data to prepare reports and other documents to assess established Student and Alumni Affairs program outcomes
• Researches information needed for the maintenance of programs and services
• Participates in projects to further develop and improve department processes and resources
• Provides reporting support as needed by various Student and Alumni Affairs Teams
• Is involved with the identification and training needs for new systems applications
• Participates in the proposal creation, launch, and effectiveness tracking of various Student and Alumni Affairs services and student resources
• Ensures Student and Alumni Affairs content and events are communicated regularly through appropriate university channels
• Manages and provides support for monthly membership drive processes
• Provides email and phone queue support
• Reviews all websites, handbooks, and supplemental materials on a monthly basis; ensures all content is valid and up to date
• Assists with special projects as needed to enhance the Student and Alumni Affairs Department
• Remains current on industry standards and best practices
• Other duties as assigned

• Ability to assist in the creation and implementation of approved project plans
• Ability to self-manage multiple reports, examine trend analysis, and submit documentation to senior manager
• Ability to adapt to and solve problems in an ever changing environment
• Exceptional attention to detail
• Ability to work in a production and customer service based environment
• Ability to set priorities, manage multiple priorities, and adapt to changing priorities
• Independent worker requiring minimum supervision and maintaining a strong attendance record
• Demonstrated ability to manage multiple projects under tight deadlines
• Ability to interact with students and APUS staff in a professional manner
• Intermediate computer skills
• Intermediate to advanced skills with MS Office
• Ability to obtain, organize, identify trends, and make meaning of data
• Self-starter with initiative
• Ability to maintain proficiency in technological applications and systems

• Standard office environment
• Ability to telecommute, based on manager approval

• Master's Degree from an accredited Institution or equivalent experience is preferred
• Previous experience in Student and Alumni Affairs is preferred
• Experience with project management, data, research, and assessment is preferred
• Project coordination experience is preferred
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint) is preferred